Privacy Policy

Effective Date: August 13, 2026

At Kitchens Crafts, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit or make a purchase through www.kitchenscrafts.com.

1. Information We Collect

When you place an order, contact us, or use our website, we may collect information such as:

  • Full name

  • Phone number

  • WhatsApp number

  • Email address

  • Delivery and billing address

  • Order and purchase details

  • Payment-related information

  • Information you provide when contacting our customer support

We may also automatically collect limited technical information such as your IP address, browser type, device information, and website usage data.

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders

  • Confirm orders and communicate with you

  • Provide customer support

  • Process payments and refunds

  • Improve our products, services, and website

  • Prevent fraud and unauthorized transactions

  • Send promotional offers or updates, where permitted

  • Comply with applicable legal and regulatory requirements

3. Payment Information

Payments may be processed through third-party payment providers. Kitchens Crafts does not intentionally store complete payment card details on its own systems. Payment information may be handled directly by the relevant payment service provider according to its own privacy and security policies.

4. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required to operate our business, such as:

  • Courier and delivery companies

  • Payment processing providers

  • Website hosting and technical service providers

  • Customer support or business service providers

  • Government or legal authorities when required by law

Only information necessary for the relevant service will be shared where reasonably possible.

5. Cookies

Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website traffic, and provide a better browsing experience.

You may adjust your browser settings to refuse or delete cookies. However, some website features may not work properly if cookies are disabled.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

7. Third-Party Websites

Our website may contain links to third-party websites, payment services, social media platforms, or other external services. Kitchens Crafts is not responsible for the privacy practices or content of these third-party websites.

We recommend reviewing their privacy policies before providing personal information.

8. Marketing Communications

If you have provided your contact information, we may contact you about your orders, products, offers, or promotions. You may request to stop receiving promotional communications at any time by contacting us.

9. Children’s Privacy

Our website is not specifically intended for children. We do not knowingly collect personal information from children without appropriate consent.

10. Your Privacy Rights

Depending on applicable law, you may have the right to request access to, correction of, or deletion of your personal information.

To make a privacy-related request, please contact us using the details below.

11. Changes to This Privacy Policy

Kitchens Crafts may update this Privacy Policy from time to time to reflect changes in our business, website, services, or legal requirements. Any updates will be posted on this page with a revised effective date.

12. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Kitchens Crafts
Shop # 150, First Floor, Gul Tijara, Karachi
WhatsApp / Call: 03200275637
Email: info@kitchenscrafts.com
Website: www.kitchenscrafts.com