{"id":14,"date":"2026-08-13T09:18:15","date_gmt":"2026-08-13T09:18:15","guid":{"rendered":"https:\/\/kitchenscrafts.com\/?page_id=14"},"modified":"2026-08-13T09:18:27","modified_gmt":"2026-08-13T09:18:27","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/kitchenscrafts.com\/index.php\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"14\" class=\"elementor elementor-14\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-69ab8e9d e-flex e-con-boxed e-con e-parent\" data-id=\"69ab8e9d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-620f2765 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"620f2765\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><\/p>\n<h1>Refund &amp; Return Policy<\/h1><p class=\"wp-block-paragraph\">At <strong>Kitchens Crafts<\/strong>, we are committed to providing our customers with quality crockery and kitchen products. We carefully inspect our products before dispatch to ensure they reach you in excellent condition.<\/p><h2>Return Policy<\/h2><p>Customers may request a return if:<\/p><ul><li><p>The product is received <strong>damaged, broken, or defective<\/strong>.<\/p><\/li><li><p>The wrong product or incorrect quantity was delivered.<\/p><\/li><li><p>The product received is significantly different from the product ordered.<\/p><\/li><\/ul><p>Return requests must be made within <strong>3 days of receiving the order<\/strong>.<\/p><p>For damaged or incorrect items, customers must contact us through WhatsApp and provide clear photos or videos of the product and packaging as soon as possible.<\/p><h2>Non-Returnable Items<\/h2><p>Products cannot be returned if:<\/p><ul><li><p>The customer simply changes their mind.<\/p><\/li><li><p>The product has been used, washed, damaged, or altered after delivery.<\/p><\/li><li><p>The product is returned without its original packaging.<\/p><\/li><li><p>The return request is made after the specified return period.<\/p><\/li><li><p>Damage occurred due to improper handling or use by the customer.<\/p><\/li><\/ul><h2>Refund Policy<\/h2><p>Once the returned product is received and inspected, Kitchens Crafts will determine whether the item qualifies for a refund or replacement.<\/p><p>If approved, customers may receive:<\/p><ul><li><p>A <strong>replacement product<\/strong>, subject to availability; or<\/p><\/li><li><p>A <strong>refund<\/strong> for the eligible product.<\/p><\/li><\/ul><p>Refunds will generally be processed through the original payment method. Processing time may vary depending on the payment provider or bank.<\/p><p>Shipping or delivery charges may be non-refundable unless the return is due to an error on our part or the product was received damaged\/defective.<\/p><h2>Exchange<\/h2><p>If you receive a damaged, defective, or incorrect product, we may offer an exchange with the same product, subject to availability.<\/p><h2>How to Request a Return<\/h2><p>To request a return or report a damaged product, please contact us with:<\/p><ul><li><p>Order number<\/p><\/li><li><p>Customer name and contact number<\/p><\/li><li><p>Photos\/videos of the product<\/p><\/li><li><p>Photos of the packaging, where applicable<\/p><\/li><li><p>Reason for the return<\/p><\/li><\/ul><p><strong>WhatsApp \/ Call:<\/strong> 03200275637<br><strong>Email:<\/strong> <a href=\"mailto:info@kitchenscrafts.com\">info@kitchenscrafts.com<\/a><br><strong>Website:<\/strong> <a href=\"http:\/\/www.kitchenscrafts.com\/\">www.kitchenscrafts.com<\/a><\/p><p>Kitchens Crafts reserves the right to assess each return request individually and approve or reject returns based on the condition of the product and the circumstances of the request.<\/p>\n<p><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Refund &amp; Return Policy At Kitchens Crafts, we are committed to providing our customers with quality crockery and kitchen products.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-14","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/kitchenscrafts.com\/index.php\/wp-json\/wp\/v2\/pages\/14","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kitchenscrafts.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kitchenscrafts.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kitchenscrafts.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kitchenscrafts.com\/index.php\/wp-json\/wp\/v2\/comments?post=14"}],"version-history":[{"count":6,"href":"https:\/\/kitchenscrafts.com\/index.php\/wp-json\/wp\/v2\/pages\/14\/revisions"}],"predecessor-version":[{"id":29567,"href":"https:\/\/kitchenscrafts.com\/index.php\/wp-json\/wp\/v2\/pages\/14\/revisions\/29567"}],"wp:attachment":[{"href":"https:\/\/kitchenscrafts.com\/index.php\/wp-json\/wp\/v2\/media?parent=14"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}